resources

Meeting logistics are all the details that help a meeting go well, beyond who is invited, the agenda, facilitator and content.  A good logistics plan describes information such as:

• room set-up, including numbers of chairs, tables, flip-charts, etc.
• items for the registration table
• materials for break-out groups and activities
• audio/video system requirements
• catering and refreshments

…and who is responsible for which items. 

Recently Joseph Peters (Partner at Ascentum) and Joe Goldman (Vice President of Citizen Engagement at AmericaSpeaks) published an excellent two page article called: Open Policy Making 101: 10 Questions To Ask Before Launching Your Online Public Consultation

For BikeCamp TO I created a simple one page (two-sided) form to help small groups to document a plan to get something done.

Sections included in the form are:

• Name for the plan
• Desired results to be achieved and strategies to be used
• Key strengths, challenges, opportunities and threats (aka a SWOT analysis)
• Contact information for team members
• Timeline of important tasks and major milestones

This simple template can help focus ad-hoc teams and give concrete outcomes to open space conferences. I hope you find it useful!

Download the Action Implementation Plan form (PDF)

On September 29th 2009, my self and Simone Arsenault-May presented an evening workshop for parents at the Grove Community School, a new alternative school part of the Toronto District School Board.

This workshop focused on teaching the basics of a consensus process that uses cooperative dialogue. It also covered techniques for an efficient council and tools for effective community engagement.

Back in 2000 Health Canada published an excellent resource called The Health Canada Policy Toolkit for Public Involvement in Decision Making.
It is a complete toolkit with guidelines, about 50 techniques described in concise details and with useful suggestions, and also case studies and references. I highly recommend it as a definitive reference on the various options for effective public engagement within the Canadian context. You can access other free resources in my links section.

Public consultation and engagement requires a two-way flow of communication between the proponent (the organization doing the consultation) and the public. The public needs to have information presented in a way that is easy to understand and this can be done, in part, by using good visuals. I recommend the booklet "Visualizing Information for Advocacy: An Introduction to Information Design" as a good resource to review before creating your public information materials. It's written for NGOs who do advocacy, but the suggestions apply just as well to public consultations.

I recently found this manual...

PUBLIC CONSULTATION GUIDE:
CHANGING THE REIATIONSHIP BETWEEN GOVERNMENT AND CANADIANS
By Peter Sterne with Sandra Zagon
http://dsp-psd.pwgsc.gc.ca/Collection/SC94-62-19-1997E.pdf

I am finding it very useful for planning public consultations required for environmental assements. The detailed Roadmap Model gives 51 key steps one should carry out to conduct a successful public participation process. Written in 1997 it's a bit out of date in terms of more conteporary approaches, such as the use of online tools, but it is still very worth while and insightful for consultants and government folks in Canada and beyond. Pass it on!

Thanks to Alice Byers of ISEALl Alliance for a link to quantumgovernance.ca, which lists a wide variety of descriptions and resources for planning and managing governance dialogue. Visit quantumgovernance.ca/QuantumManagerialToolkit