Don't Always Work

Create time and space for members of your organization to be together without any responsibility. Examples include lunch rooms, retreats, dinners and parties. Use formats that encourage members to break out of their normal work teams and to talk with people they normally don't work directly with. The greater familiarity and trust among the members, the easier communication will flow. When people know each other they will find it easier to empathize, compromise, make agreements and feel the social pressure to keep their agreements.